Latest News.
Lack of industry competition contributing to poor customer experience
|Macquarie Technology Group CEO David Tudehope speaks out on the failings of the telco industry, and the resulting poor customer service, in light of the ACCC’s draft report on the telecommunications market. Speaking to InnovationAus he talks of the...
Customers driving Macquarie Technology Group’s investment
|Customers across Macquarie Cloud Services and Macquarie Government business units are responding so strongly to the Macquarie “special sauce” that the company will invest up to $11m this year to support growth, Macquarie Technology Group CFO Bren...
Customer service and making a difference = results
|Macquarie Technology Group CEO David Tudehope talking about how Net Promoter Score (NPS) customer service results helped the businesses financial returns – featured on Switzer TV, Sky News late August 2017. Recently we announced our end-of-year ...
US Security Expert Gregory Treverton to be Macquarie's Special Guest
|Macquarie Technology Group is excited to this month host the recently retired chairman of the National Intelligence Council, Gregory Treverton, one of the world’s most respected thinkers on global security and cyber security. The National Intellig...
Australia must act: latest Petya Cyber Attack shows strategies not working
|Petya cyber attack ransomware. The latest ‘Petya’ ransonware attack striking across the globe so soon after the WannaCry attack showed the national defence strategies were not working, Macquarie Technology Group director Aidan Tudehope said. New ...
Urgent: On-going International computer virus WannaCry: What to know, what to do.
|International computer virus ‘WannaCry’ causing havoc. Over the weekend news broke about a global cyber security emergency that has impacted hundreds of thousands of computers around the world. It has caused serious disruption in health care, eme...
New Thinking Needed to Turn Around Telco Consumer Confidence Crisis
|The dramatic spike in consumer complaints to the Telecommunications Industry Ombudsman demanded Innovative and imaginative regulation to head off a crisis in confidence as the pace of NBN migration grew, Macquarie Technology Group Executive Luke Clif...
NSW Leads the Way for States On Cyber Security
|NSW Leads the Way for States On Cyber Security 24 March 2017 The appointment of Maria Milosavljevic as the first state government Chief Information Security Officer was an important milestone and step toward making a raised cyber security stance a tr...
Better national cyber security laws - Data Breach Notification Bills
|The long-awaited passage of mandatory breach notification laws was welcome and an important step in giving confidence to people in the digital age, Macquarie Technology Group said today. “Macquarie Technology Group has long supported mandatory noti...
Moving towards better national cyber security - the Data Breach Notification Bill
|The long-awaited passage of mandatory breach notification laws was welcome and an important step in giving confidence to people in the digital age, Macquarie Technology Group said today. “Macquarie Technology Group has long supported mandatory noti...